Tuesday, August 24, 2010

UGANDA MUST EMBRACE THE E-GOVERMENT MODEL TO DELIVER BETTER SERVICES

By Moses Sserwanga
Parliament has this year created more than 20 new districts bringing the number of
the local administrative units to an unprecedented 119.
Uganda is one of the smallest countries in Africa with more districts than any
other country on the continent. Algeria, Sudan and the Democratic Republic of
Congo are the largest countries in Africa but each has less than 60 districts.
DR. Congo has 41 districts, Sudan 54 and Algeria only 34 districts.
This has certainly placed great strain on the limited physical and human
resources with some districts having hardly any competent technocrats to run
them. Another area of our public life that has been affected by the
proliferation of districts in this country, is the coordination of both
policy and institutional structures.
Although there have been efforts to develop and reform the decentralisation
programme with government considering a more advanced approach to public
administration through the E- government project, no tangible- positive results
have been realised that far. The E-government system installed by a Chinese
company Hauwei to help ministries coordinate their activities without
officers necessarily moving places, has not been optimally utilised .
Often the craze for new districts has been driven by political imperatives
without sustained planning to take into account the costs and what it takes to
deliver quality, adequate and timely services to the majority rural poor.
That’s why government should fast track the implementation of the E-government
programme .
E- government is a revolutionary concept that has given public administration a
new meaning in some of the more advanced countries like China. In china
alone ,the E-government model has helped transform local administration -
enabling improved coordination between the central , provincial and local
administrative units .
The successful example of this model can be borrowed from China’s western
mountainous province of Chengdu where a standard service oriented
E-government was created just six years ago and its now serving between 2-3
million people a year.
With this model, the central and provincial governments are in position to
speedily coordinate the operations of 43 ministries at a one stop center . For
instance if you are a foreign investor and you want to set up business in
Chengdu city , you don’t have to run from one ministry to another. All you need
to do is visit the Chengdu E- government service facility with highly
centralised service windows to address almost all people’s needs at reduced
cost and time.
This has created transparency, led to reduction in administrative costs and
red tape-ensuring a good business environment that is the hall mark of china’s
tremendous economic growth. With the e-goverment model the public is in
constant touch with the local administrators to determine public policy and the
pace of social and economic advancement. Public servants are monitored
through CCTV to ensure that they report for duty on time and attend to public
affairs with a professional tenacity that allows the Chinese people to work 24/7.
This approach is also quite significant because its has altered democratic
governance as it traditionally constituted - making nonsense of the quest by
any public servant / politician to make arbitrary decisions without the
approval of the people governed.

It has also opened up space for the leaders at all levels to exercise
creative policy engineering often needed to lift the economy . This can
perhaps explain why china , only this week ,became the second largest
economy in the world effectively overtaking Japan the hitherto, perennial
occupier of the number two position after the United States of America.
Now that our leaders are hell bent at creating as many districts as they can
possibly be, let them at least embrace the E- government model to scale down on
the costs of public administration and provide quality services to the people
in reasonable time.

The writer is a journalist and advocate

UGANDA -CHINA TIES ARE THEY BENEFICIAL FOR OUR COUNTRY

Moses Sserwanga interviewed Uganda's ambassador to China about the economic ties between the two countries now that China is the second largest economy in the world
excerpts below:

Can you give us an overview of the economic relationship between China and Uganda?

The relationship between China and Uganda is good. We engage in the private sector, commerce, trade, investment and government projects. The e-government project in Uganda is one of the several projects supported by China with $106million under concessional loan arrangement. Other projects include: a hospital of 100 beds, which is being built at Naguru, Kampala, an agricultural technological demonstration centre, aqua-culture and a fish farm which is being built at Kajjansi. Also inclusive is a government complex, a twin building which is being constructed adjacent to Parliament, the former Criminal Investigations Department Headquarters among others.

What are the trading ratios and Chinese investments in Uganda this year?

Trade volumes have been growing. In 2006, trade volume between China and Uganda was $170 million and we are now in excess of $300million.

What are the major exports to China?
At the moment, it is cotton, hides, skins, coffee and fish.

In terms of Foreign Direct Investment how has Uganda benefited from China’s tremendous economic growth?
According to Uganda Investment Authority records, Chinese companies are the leading investors in Uganda at the moment. I do not have the exact figures though.

What is the latest about the National Back Bone Infrastructure knowing that internet is now a major factor for development and then the e-government project where a Chinese company Hauwei is providing software systems?
The first phase of the project was largely to improve communication coverage within Kampala, Entebbe and Jinja for purposes of successfully hosting Chogm. The second phase is to cover the broader area of Uganda beyond the three towns and eventually to cover the whole country and ultimately the 3r 3rd phase is to cover the component of e-government.

How was the NBI and e-government project supposed to work in areas where there is no electricity?
In terms of the e-government project in Uganda, there are two aspects to it. One, the usage, the ability to use and the desire to use. This is a new project. It is supposed to go up to the sub-county level. Depending on whether those people in the offices at the sub-county would wish to use these facilities. There is the issue of facilitating the infrastructure that is put in place in order to increase the utilisation of the e-government which will help to provide good environment for investors and businessmen. It will cut down on the red-tape and corruption. The government is handling its part, which is to provide electricity to various locations. There is a programme financed by China for development of solar energy, late this year or next year targeting electricity deficiency in the remote areas.

It is alleged that shoddy work was done on the NBI, what’s your response?
If somebody says shoddy work was done that is a subjective statement because I believe this was a big project and there were set standards, set specifications and set quality outcomes. To say shoddy work was done there must be an evaluation done by some authority and the same authority must have determined that shoddy work was done. To the best of my knowledge no competent authority came up with report to say Huawei did shoddy work. It was speculation by different people.

Ingrained in the contract, there were set standards. Somebody must have proved that Huawei breached the contract in terms of those set standards. We have the National Information Technology Authority, we have the Ministry of ICT, I guess we have several agencies in Uganda who would come up with a position that Huawei did shoddy work and not based on speculations as was the case.
Secondly this is a big company in China and globally which cannot allow their reputation to be tarnished by substandard work. There were allegations of corruption; again this was subjective and speculative. Uganda has well stipulated procurement procedures which were followed and I know the Chief Executive officer of Huawei and top management practice zero-tolerance to corruption. Rather than speculate, Ugandans need to embrace this project. The contractors have done a good job according to the facts available to me.

How about the issue of cost? There are reports that the Uganda project cost more than that of Rwanda.
That is comparison. What were the components in terms of e-government and NBI? There is the element of taxation. In Rwanda did they pay taxes, the area coverage? The information I have is that the cost taking into account all the components was almost the same. There were no major deviations. The Uganda component is inclusive of equipment and civil works and taxes.

Is China interested in oil extraction or oil refinery in Uganda?
China has shown interest in the oil industry in Uganda. Chinese companies are already taking over interests of Heritage in the exploration stage. The President of Uganda has been emphasising that we will not export crude oil and that we must refine it from here.

The Minister of Energy has been to China for talks. Sinopec, a major Chinese player in the oil industry has shown interest in building an oil refinery in Uganda and I hope the negotiations will be successfully concluded. Sinopec officials will be visiting Uganda sometime next month (September) for more negotiations. Once the negotiations are concluded, hopefully by the end of this year, we will be in position to negotiate with the government of China.
How many Ugandans are living and studying in China?
At the moment, every year China offers Ugandan students scholarships at all levels, at graduate and post graduate levels, 35 students per year and there is an existing exchange programme for human resource training. Every year, more than 300 Ugandans of various disciplines come to China for various courses ranging from one year to six months. There is a lot of cooperation at the political level, in terms of training. There are vast opportunities and there are times when there is a need for specialised skills obtainable in China and a request is made by the Ugandan government to the China government and the embassy follows up the matter.

How will Uganda benefit from the 2010 World Expo in Shanghai, China?

First we are grateful to the China government for supporting Uganda and other countries to take part. They provided money to set up the African pavilion. I was told about $650,000 was spent for the construction of the African pavilion. The Expo will help us to showcase what we have, especially in areas of tourism. Many visitors have been to our stand. The benefits are many.